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456, Central Facility Bldg. Phase 2, Sector 19, Vashi, Navi Mumbai - 400 703 +91 9702546555 / 9930109630 info@travelsvalley.com

FAQs

General

What sort of travel do you plan?

We provide personal assistance to our clients prior, throughout and later their vacations. We plan a hassle free and memorable dream vacations to them.


How do you provide the assistance?

We stay connected with our clients before, during and after their vacations. We connect through phone calls, zoom meetings, in person. That’s the perfect way of knowing us and also to get an better ideas for your vacations.


For whom do you mainly plan vacations?

We plan vacations for almost everyone students, families, couples, honeymooners, business, school & college trips.


What is Travelsvalley Holiday’s biggest strength?

Travelsvalley Holiday’s biggest achievement is the appreciation, we receive after a successful holidays of our clients. As we provide honest advice about all resorts and destinations to help them choose the perfect vacations. We also consider budget is important and we plan their dream vacations as per their requirements and budget. According to us, one cannot enjoy their vacations when they are stressed out about paying for it.


Will clients be involved in the trip planning?

Offcourse. We involve our clients in their dream vacation planning. We conduct telephonic conversations, zoom meetings in person. Clients are involved in complete process like destination selection, route selection, accommodation picking, choosing unique attractions and activities.


What is the duration of the planning and booking process?

We schedule a couple of phone calls, zoom calls to make you understand better and to give proper advise for your travel. The planning and booking can be done as quick as you would want.


Is there any limit in customizing the packages before confirming?

No, there is no limit in customizing the packages before confirming as a perfect plan takes a lot of time to get it approved. We are happy to provide consultation as many times as needed.


Why should I book it from a travel agent and not from online booking site, or direct with a resort?

With us, you get personal assistance before, during and after a successful vacations. Budget is an important part in planning a travel, so we plan and advice as per your requirements and budget. We provide honest advice and complete assistance. We are 24x7 available during your travel and we solve the problems immediately.


Booking

Money

Does the package cost include the entrance fees?

Some attractions do charge the entrance fees and some don’t. The total package cost do include the fees and sometimes the attractions charge upon reaching from the guests.


What is the best way to pay the package cost?

Travelsvalley Holidays accept almost all the payment modes such as credit cards, debit cards, bank transfers, and all other online modes. Apart from this, we do accept cash at a certain limit.


What support Travelsvalley Holiday’s provide if any issue arises?

Travelsvalley Holidays handle them properly so that guest doesn’t face any issues or waste their precious vacations in calling airlines to snag a new flight. We deal with their delays, cancellations, missed connections, and unanticipated changes to hotel reservations and try to fix everything on time.


If I cancel a hotel or package booking, how does Travelsvalley Holidays refund me?

Travelsvalley Holidays, will refund the amount in the respective bank accounts within a certain period of time.